At NAD+ Online Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.nadplusonline.co.uk (the "Website"), use our services, or interact with us in other ways. By using the Website, you agree to the practices described in this Privacy Policy.

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Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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1. Information We Collect

We collect and process several types of personal data to provide and improve our services. The types of personal data we may collect include:

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a. Personal Identification Information

• Name
• Email address
• Telephone number
• Postal address
• IP address
• Payment details (for transactions)

b. Usage Data

‍We may collect information about how you access and use the Website, including:

• Browser type and version
• Time spent on pages
• Pages viewed
• Referring website addresses
• Device type and operating system
• Location data (if applicable)

c. Cookies and Tracking Technologies

‍We use cookies and similar tracking technologies to enhance your experience on the Website. For more information, please refer to our Cookie Policy.

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2. How We Use Your Information

‍We use the personal data we collect for several purposes, including:

• To Provide and Improve Our Services: To process your transactions, manage your account, and provide customer support.
• To Communicate with You: To send you updates, newsletters, promotional materials, or other communications you have consented to receive.
• To Enhance Your Experience: To personalise content, recommendations, and offers based on your preferences and usage patterns.
• To Comply with Legal Obligations: To fulfil our legal obligations and protect our rights, as well as comply with applicable laws and regulations.

3. How We Share Your Information

‍We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us operate the Website and deliver our services (e.g. payment processors, email marketing providers, hosting services). These service providers are required to maintain the confidentiality of your data and are only permitted to use it for the purpose of providing the services.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owner as part of the transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

4. Data Retention

‍We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymise it.

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5. Your Rights

‍Under data protection laws, you have the following rights in relation to your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any information that is inaccurate or incomplete.
• Deletion: You have the right to request that we delete your personal data, subject to certain conditions.
• Objection to Processing: You can object to the processing of your personal data in certain circumstances, including for marketing purposes.
• Data Portability: You can request that we transfer your data to another organisation in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: If we rely on your consent to process your data, you can withdraw your consent at any time. This will not affect the legality of any processing done before your consent was withdrawn.

To exercise any of these rights, please contact us at the details provided in the Contact Us section below.

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6. Security of Your Information

‍We take the security of your personal data seriously and have implemented reasonable measures to protect it from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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7. International Data Transfers

‍If you are accessing the Website from outside the United Kingdom, please note that your data may be transferred to, stored, or processed in the UK or other countries. By using the Website, you consent to the transfer of your personal data outside of your country of residence.

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8. Children's Privacy

‍The Website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under the age of 16, we will take steps to delete such information as soon as possible.

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9. Links to Other Websites

‍The Website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to the data collected through the Website and does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

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10. Updates to this Privacy Policy

‍We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

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11. Contact Us

‍If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

‍Email: info@nadplusonline.co.uk
Address: 82 King Street, Manchester, M2 4WQ

‍Telephone: 0161 5150 800